Terms of Service

By clicking “Create Account” or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are signing up on behalf of a business, you confirm you have authority to bind that business to these Terms. InvoraAI presents these Terms at account creation and requires affirmative assent before account access is granted.

InvoraAI is a back-office automation platform for independent liquor stores. It reads distributor invoices, tracks inventory, generates reorder recommendations, and syncs with QuickBooks. AI-generated recommendations (reorder suggestions, insights, pin frequencies) are decision-support tools. They are not guarantees. You remain responsible for all purchasing, inventory, and financial decisions at your store.

You are responsible for:

• Keeping your login credentials secure
• All activity that occurs under your account
• Ensuring employees you add to the platform understand their activity is logged
• The accuracy of data you upload (invoices, sales files)

One account per store location. Multi-location stores require an Enterprise plan. If you operate multiple locations on a single account without an Enterprise plan, we reserve the right to require you to upgrade within 30 days of notice.

Billing is monthly, charged in advance. We use Stripe to process payments. You authorize us to charge your payment method on file at the start of each billing period.

Cancellation: You can cancel at any time from your Settings page. Cancellation takes effect at the end of your current billing period. We do not offer prorated refunds for partial months.

Failed payments: If a payment fails, we will retry for 7 days. After that, your account will be suspended. Your data is retained for 30 days after suspension before deletion.

Price changes: We will give you 30 days notice before increasing prices. Continued use after the effective date of a price change constitutes acceptance.

You own your data. All invoices, sales records, product catalogs, and store information you upload remain yours. We do not claim any ownership over your business data.

By uploading data to InvoraAI, you grant us a limited license to process it for the purpose of providing the service — specifically: running OCR, generating AI insights, syncing to QuickBooks, and displaying analytics to you.

We will not use your data for any purpose outside of providing InvoraAI to your store.

You acknowledge that distributor invoices may contain confidential wholesale pricing. You represent that you have the right to upload these documents to InvoraAI. We treat all invoice data as confidential and do not share it with distributors, competitors, or advertising networks. See our Privacy Policy for details on subprocessors who process this data solely to provide the service.

When you create employee accounts, you:

• Take responsibility for those accounts and all activity under them
• Confirm you have informed those employees that their activity is logged
• Acknowledge that you, as the store owner, have access to all employee audit and activity data

InvoraAI provides operational data logs for store management purposes only. This data is not designed or validated for use in employment decisions. InvoraAI makes no representation about the reliability or legal admissibility of any log data for employment purposes. Store owners are solely responsible for compliance with all applicable employment laws in connection with any employment decision.

When you connect QuickBooks, you authorize InvoraAI to create and read bills in your QuickBooks account. You are responsible for reviewing all synced data in QuickBooks before filing taxes or sharing with accountants. InvoraAI is not a licensed accounting service. We do not provide tax advice.

InvoraAI uses Claude (Anthropic) to generate reorder recommendations, inventory insights, and reconciliation explanations. These outputs are decision-support tools only. You acknowledge and agree that:

(a) all AI-generated recommendations are based solely on data you have uploaded and are subject to the accuracy and completeness of that data;

(b) InvoraAI makes no representation that any recommendation is accurate, complete, or suitable for your specific business circumstances;

(c) you retain sole responsibility for all purchasing, inventory, stocking, and financial decisions;

(d) you will independently verify any AI recommendation before acting on it; and

(e) InvoraAI’s liability for any claim arising from AI-generated outputs is limited exclusively to the remedy set forth in Section 13.

You expressly waive any claim based on reliance on AI-generated recommendations without independent verification. This waiver is a material inducement to InvoraAI offering the service at the stated pricing.

You may not publicly attribute AI-generated outputs to InvoraAI as financial advice, purchasing guidance, or business recommendations in any context outside your own internal store operations.

You may not:

• Use InvoraAI to process invoices for stores you do not own or operate
• Attempt to access another store’s data
• Reverse engineer, scrape, or copy the platform
• Use InvoraAI for any purpose that violates applicable law
• Resell or sublicense access to InvoraAI
• Upload documents containing third-party confidential information you do not have the right to share

We target 99.5% uptime but do not guarantee it. We are not liable for losses resulting from service downtime, including inability to process invoices or access data during an outage.

Service availability depends on third-party infrastructure providers including Supabase (database and storage), Vercel (hosting), Anthropic (AI processing), and Mindee (OCR). We are not liable for service interruptions, degraded performance, or data processing failures caused by these providers or by any other circumstances outside our reasonable control, including without limitation internet outages, natural disasters, government actions, cyberattacks on third-party infrastructure, or changes to third-party API terms that require us to modify or discontinue features.

We will provide advance notice of scheduled maintenance when possible.

The parties acknowledge that the limitation of liability in this Section reflects a reasonable allocation of risk between sophisticated commercial parties and is a material term of this Agreement without which InvoraAI would not offer the Service at the stated pricing.

To the maximum extent permitted by law, InvoraAI’s total liability to you for any claim arising from these terms or your use of the service is limited to the amount you paid us in the 3 months preceding the claim.

We are not liable for indirect, consequential, or incidental damages — including lost profits, inventory losses, or costs resulting from AI recommendations.

This limitation applies even if the limited remedy fails of its essential purpose, to the maximum extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless InvoraAI and its officers, directors, and employees from any claim, loss, or expense (including reasonable attorneys’ fees) arising from: (a) your use of the Service in violation of these Terms; (b) data you upload that infringes or violates any third-party right; or (c) your violation of any applicable law in connection with your use of the Service.

InvoraAI is software for retail store management. It is not a licensed alcohol distributor, wholesaler, or retailer and does not participate in the three-tier distribution system. Nothing in the Service constitutes advice regarding alcohol purchasing compliance, distributor relationships, or state licensing requirements.

You are solely responsible for ensuring your use of InvoraAI — including purchasing decisions made with the assistance of AI recommendations — complies with all applicable state and federal alcohol control laws and your license conditions. InvoraAI’s data insights do not reflect or account for regulatory limits on purchasing volume, distributor exclusivity arrangements, or tied-house prohibitions in your jurisdiction.

InvoraAI may be required to disclose your data in response to lawful subpoenas from state alcohol control authorities or other regulatory bodies. See our Privacy Policy — Law Enforcement and Regulatory Requests section for details.

We may suspend or terminate your account if you violate these terms, fail to pay, or use the service in a way that puts other customers at risk. We will give you reasonable notice except in cases of serious violations.

You may terminate your account at any time. See Section 4 for what happens to your data.

These Terms, together with the Privacy Policy and any subscription confirmation, constitute the entire agreement between you and InvoraAI with respect to the Service and supersede all prior or contemporaneous representations, warranties, agreements, or understandings, whether written or oral, regarding the Service. No statement made by InvoraAI’s representatives during the sales process, onboarding, or ongoing support shall modify these Terms unless memorialized in a signed written amendment.

These terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. To the extent any dispute is not subject to arbitration under Section 17, it shall be resolved in the courts of Cobb County, Georgia, and both parties consent to personal jurisdiction in those courts.

We will give you 30 days notice before making material changes. Notice will be provided by email to the address on your account. Notice is deemed delivered 24 hours after the email is sent to the address on your account, provided we do not receive a delivery failure notification. You are responsible for maintaining a current email address in your account settings. Continued use of InvoraAI after the effective date constitutes acceptance of the updated terms.

michael@invoraai.com
InvoraAI
Atlanta, Georgia